Your Business Insurance Advisers

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Traditionally insurance brokers in New Zealand have operated on a sales commission model, with higher premiums equating to higher commissions. By contrast, Tandem handles a client’s insurance on an open and transparent fee model basis (with the fee amount agreed with the client).  No sales commission applies.  We believe this approach helps foster transparency and integrity.

Tandem prides itself on being 100% Kiwi owned, nimble, and truly valuing its clients. With Tandem you are never ‘just another number’. Glenn set up Tandem with a vision to work in partnership with his clients, hence the name Tandem.

Tandem cares about our environment and community. Where practicable we make eco-friendly choices that minimise our environmental impact and support locally owned and operated businesses where possible.

Tandem is part of Australasia’s leading insurance broking network, Insurance Advisernet, providing choice and value for our clients.

Tandem’s Core Values


Tandem operates via a transparent fee-based model and has no sales budget, sales meetings, or sales commission. Our focus is acting in your best interests and providing you with independent, helpful, professional advice and service.


Tandem will provide a personalised, professional insurance solution and service that fits your needs and is cost effective. With insurance, value is ultimately demonstrated at claim time, and Tandem will be there for you when you need us most.

Our Team

Glenn Marshall Director Tandem Insurance & Advice

Glenn Marshall


Glenn has more than 25 years insurance experience, including underwriting, claims, and broking roles.

Glenn lives in sunny Napier, Hawke’s Bay. He founded Tandem through a desire to deliver a personalised, professional, high-quality level of service and advice, including at claim time.

Glenn is happily married to Fran and has two adult sons. Glenn likes to keep fit and healthy through swimming, cycling, hiking, and yoga, and enjoys visiting his local clients by bicycle.   

Glenn is a Senior Associate of the Australian & New Zealand Institute of Insurance & Finance, and has his New Zealand Certificate in Financial Services. He is also a member of the Insurance Brokers Association of NZ (IBANZ) and Insurance Advisernet NZ (IANZ), and is a Registered Financial Adviser (FSP110108).

Franziska (Fran) Marshall

Admin Support

Fran brings over 25 years of office administration support to Tandem Insurance & Advice. She has worked in various legal offices throughout New Zealand.

Fran works alongside her husband Glenn to ensure everything runs smoothly at the Tandem office. When not working Fran enjoys going to the gym, going on walks, baking and doing jigsaw puzzles.

Fran Marshall Admin Support Tandem Insurance & Advice

Products & Services

Tandem offers a wide range of business insurance solutions to our diverse range of clients including:

  • Business contents insurance
  • Commercial building insurance
  • Business interruption (loss of income following insured damage) insurance
  • Commmercial vehicle insurance
  • Wide range of liability insurance covers
  • Cyber insurance
  • Transit insurance
  • Contract works (construction) insurance

Our Commitment To You

Tandem commits to:

  • Conduct an analysis of your risk/needs and recommend the most appropriate covers to protect your assets and liabilities.
  • Recommend a secure and stable insurer.
  • Provide alternative excess options and premium funding options, if required.
  • Provide prompt and helpful advice and assistance for your day-to-day insurance queries.
  • At claim time, Tandem will advocate strongly on your behalf to ensure your claims are settled professionally, promptly, and fairly.
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What Our Valued Customers Say

Local Understanding.
National Strength.

Tandem are proud to be a Member Broker of Insurance Advisernet New Zealand, a network of more than 250 advisers across New Zealand and Australia.

Insurance Advisernet is a principal member of the Insurance Brokers Association of New Zealand Inc. and the largest member of the publicly listed AUB Group – one of the leading general broking groups in Australasia with over 450,000 clients.

This relationship gives us access to unrivalled financial strength, business efficiencies and buying power that spans every major insurer in New Zealand and Australia, even access to major overseas insurers when required.

Authorised Insurance
Advice Practices
In Premiums*

New Zealand

*Disclaimer – total premiums include all taxes and levies (including GST)

Get In Touch

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